Human services software manages nonprofit cases, acting as the central repository for client- and case-related information. These solutions, sometimes called nonprofit case management software, are leveraged by nonprofits as operational tools for field agents.
Human services software is meant to be used across a variety of social services organizations. These solutions manage client data, conduct assessments, facilitate case planning, and include progress tracking. Human services software is designed to be a full-cycle solution for human services organizations, from client intake to outcome reporting and everything in between.
Human services software falls under the umbrella of nonprofit software, often integrating with nonprofit CRM software or providing similar features to solutions in that category.
To qualify for inclusion in the Human Services category, a product must:
Contain client intake tools
Store client data
Provide field agent data collection features
Analyze program outcomes and impact